I first wrote about Uninstall Feedback in
March of 2008. It was very easy to implement and took me no time at all.
Today I was monitoring consistent traffic from a certain location. I thought to myself: "That would be nice to get a sale today... the traffic and interest is there for a sale." Instead the opposite happened. The User un-installed but left me with a valuable piece of feedback that could be worth multiple sales all by itself.
The User pointed out that the program was easy to use but there wasn't a drag and drop or a browse button for file attachments for articles.The User was absolutely right! I went out of my way to make sure the program was as User friendly as possible but I was still forcing Users to manually type the path to a file attachment or copy and paste as if it were still the DOS days.
I looked into implementing drag and drop functionality for the window/dialog box and it turns out that it is also easy to do. Figures. I will plan on having it in the next release in a day or two.
Thanks to that one comment, it could potentially seal several sales in the near future.
Good stuff!
Brandon